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Hotel AKA West Palm | Hotel in West Palm Beach

| 9.4 (1339 Reviews) |   Pet Friendly  1 Bathroom
Downtown West Palm Beach Hotel | Hotel AKA West Palm

Hotel in Downtown West Palm Beach, West Palm Beach

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Hotel AKA West Palm offers 215 accommodations with minibars and espresso makers. Accommodations offer separate dining areas. Tempur-Pedic beds feature premium bedding. 50-inch Smart televisions come with cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This West Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Soap
  • Shampoo
  • Bathrobes
  • Towels
  • Toothbrush and toothpaste (on request)
  • Rainfall showerhead
  • Free toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Heating (climate-controlled)
  • Tempur-Pedic bed
  • Ceiling fan
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Desk chair
  • Free long-distance calls
  • Separate sitting area
  • Free local calls
  • Soundproofing
  • Water-efficient toilets only
  • Desk
  • Safe
  • Phone
  • Slippers
  • Water-efficient showers only
  • Iron/ironing board
Breakfast
  • To-go breakfast available for a fee daily 7:00 AM–1:00 PM: USD 5-35 for adults and USD 5-35 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • 1 poolside bar and 1 bar
  • Coffee/tea maker
  • Free bottled water
  • Paper towels
  • Minibar
  • Dining room
  • Espresso maker
  • Microwave
Parking
  • Free roundtrip train station shuttle from 11:00 AM - 9:00 PM
  • Wheelchair-accessible parking and van parking available
  • Secured covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Train station shuttle on request
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 2 miles
  • Free shopping center shuttle
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Braille signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Handrails in hallways
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • Assistive listening devices available
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
Activities
  • 24-hour fitness center
  • Spa services
  • Free bicycle rentals
  • Shopping
  • Bike storage
  • Bike parking
  • Yoga classes
  • Outdoor pool
  • Zoo
  • Health/beauty spa
  • Outlet shopping
Entertainment
  • Cable channels
  • 50-inch Smart TV
  • Streaming services
  • Netflix
General
  • Coworking space
  • Meeting room
  • Conference center (600 square feet of space)
  • 24-hour business center
  • Italian
  • Spanish
  • English
Guest Services
  • Multilingual staff
  • Luggage storage
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
  • Soundproofed rooms
  • Free area shuttle
  • Separate dining area
  • Fence around the pool
  • Outdoor pool
  • Grocery/convenience store
  • Microwave
Internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Outdoor furniture
  • Rooftop terrace
  • Free pool cabanas
  • Outdoor entertainment area
  • Pool umbrellas
Spa
  • Body treatments

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee minimum check-in age: 21
Check-out
Check-out before 11:00 am late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome.
Payment Policy
Fee for to-go breakfast: approximately usd 5 to 35 for adults, and usd 5 to 35 for children covered valet parking fee: usd 45 per night (in/out privileges) pet fee: usd 150.00 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) housekeeping is available for an additional fee and varies based on length of stay and unit size the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 150.00 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total (up to 50 lbs per pet) food and water bowls and pet grooming services are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. cashless transactions are available long-term renters welcome safety features at this property include a fire extinguisher and a smoke detector

Reviews

Nichole
Oct 5, 2026 04:19:52 AM
Review Score:   6
Summary: Penthouse level is underwhelming. City side rooms are very loud. Difficult to connect with staff/front desk. Beds are super comfortable.
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Room Arrangement

Room Info Facilities
Suite, 1 Queen Bed
Room Size: 474 square feet m2
1 Queen Bed
Suite, 1 Queen Bed

General

Square meters - 44.0, Square feet - 474, Number of living rooms 1, Washer/dryer, Kitchen, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Stovetop, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Club level room, Oven, Toaster, Ping - 13.3, Freezer, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 Bedroom (Coastal View)
Room Size: 825 square feet m2
1 Queen Bed
Premium Room, 1 Bedroom (Coastal View)

General

Square meters - 77, Square feet - 825, Number of living rooms 1, Washer/dryer, Kitchenette, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Number of bathrooms - 1, Stovetop, Water view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Oven, Toaster, Ping - 23, Freezer, Bed count minimum 1, Bed count maximum 1
Premium Suite, 2 Bedrooms (Club)
Room Size: 829 square feet m2
2 Queen Beds
Premium Suite, 2 Bedrooms (Club)

General

Square meters - 77, Square feet - 829, Number of living rooms 1, Washer/dryer, Kitchen, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Stovetop, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 2, Club level room, Oven, Toaster, Ping - 23.3, Freezer, Bed count minimum 2, Bed count maximum 2
Club Level Room, 1 King Bed (Premium)
Room Size: 350 square feet m2
1 King Bed
Club Level Room, 1 King Bed (Premium)

General

Square meters - 33, Square feet - 350, Kitchenette, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 10, Mini-fridge, Wet bar, Bed count minimum 1, Bed count maximum 1
Room, 1 Queen Bed (Coastal View)
Room Size: 410 square feet m2
1 Queen Bed
Room, 1 Queen Bed (Coastal View)

General

Square meters - 38, Square feet - 410, Number of living rooms 1, Washer/dryer, Kitchen, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Stovetop, Water view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Oven, Toaster, Ping - 12, Freezer, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms (Coastal View)
Room Size: 825 square feet m2
2 Queen Beds
Suite, 2 Bedrooms (Coastal View)

General

Square meters - 77, Square feet - 825, Number of living rooms 1, Washer/dryer, Kitchen, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Stovetop, Water view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 2, Oven, Toaster, Ping - 23, Freezer, Bed count minimum 2, Bed count maximum 2
Club Level Room, 1 Queen Bed (Premium)
Room Size: 350 square feet m2
1 Queen Bed
Club Level Room, 1 Queen Bed (Premium)

General

Square meters - 33, Square feet - 350, Kitchenette, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Club level room, Ping - 10, Mini-fridge, Wet bar, Bed count minimum 1, Bed count maximum 1
Studio, Accessible
Room Size: 350 square feet m2
1 Queen Bed
Studio, Accessible

General

Square meters - 33, Square feet - 350, Washer/dryer, Kitchen, Private bathroom, Stovetop, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Oven, Toaster, Accessible bathtub, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 10, Freezer, Mini-fridge, Braille signage, Grab bar - in bathtub, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Accessible
Room Size: 450 square feet m2
1 Queen Bed
Suite, 1 Bedroom, Accessible

General

Square meters - 42, Square feet - 450, Number of living rooms 1, Washer/dryer, Kitchen, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Number of bathrooms - 1, Stovetop, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Oven, Toaster, Accessible bathtub, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 13, Freezer, Braille signage, Grab bar - in bathtub, Bed count minimum 1, Bed count maximum 1
Studio, 1 Queen Bed
Room Size: 349 square feet m2
1 Queen Bed
Studio, 1 Queen Bed

General

Square meters - 32, Square feet - 349, Washer/dryer, Kitchen, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Stovetop, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Oven, Toaster, Ping - 9.8, Freezer, Bed count minimum 1, Bed count maximum 1
Suite, 2 Queen Beds
Room Size: 615 square feet m2
2 Queen Beds
Suite, 2 Queen Beds

General

Square meters - 57, Square feet - 615, Number of living rooms 1, Washer/dryer, Kitchen, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Stovetop, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 2, Oven, Toaster, Ping - 17, Freezer, Bed count minimum 2, Bed count maximum 2
Studio, 1 Queen Bed (Coastal View)
Room Size: 350 square feet m2
1 Queen Bed
Studio, 1 Queen Bed (Coastal View)

General

Square meters - 33, Square feet - 350, Washer/dryer, Kitchen, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Stovetop, Water view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Oven, Toaster, Ping - 10, Freezer, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms, Accessible
Room Size: 815 square feet m2
2 Queen Beds
Suite, 2 Bedrooms, Accessible

General

Square meters - 76, Square feet - 815, Number of living rooms 1, Washer/dryer, Kitchen, Cookware, dishware, and utensils, Dishwasher, Full-sized refrigerator/freezer, Private bathroom, Number of bathrooms - 1, Stovetop, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 2, Oven, Toaster, Accessible bathtub, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 23, Freezer, Braille signage, Grab bar - in bathtub, Bed count minimum 2, Bed count maximum 2
Premium Penthouse Level, 1 King Bed
Room Size: 350 square feet m2
1 King Bed
Premium Penthouse Level, 1 King Bed

General

Square meters - 33, Square feet - 350, Kitchenette, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 10, Mini-fridge, Wet bar, Bed count minimum 1, Bed count maximum 1
Premium Penthouse Level, 1 King Bed (Coastal View)
Room Size: 350 square feet m2
1 King Bed
Premium Penthouse Level, 1 King Bed (Coastal View)

General

Square meters - 33, Square feet - 350, Kitchenette, Private bathroom, Water view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 10, Mini-fridge, Wet bar, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Hotel AKA West Palm has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel AKA West Palm starts from $221 per night with includes Bar, Toiletries, Guest Services, Pet Friendly, TV, Balcony/Terrace, Accessibility, Wellness Facilities, Spa, Breakfast, Internet, Wheelchair Accessible, Security/Safety, Business Services, Entertainment, Kitchen, Laundry, Air Conditioner, Transportation/Shuttle, Bedding/Linens, Child Friendly, Parking, Pool, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel AKA West Palm is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel AKA West Palm indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.