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Candlewood Suites West Springfield by IHG | Hotel in West Springfield

8.4 (940 Reviews) |  1 Bathroom
West Springfield Hotel | Candlewood Suites West Springfield by IHG

Hotel in West Springfield

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite.
Weekly housekeeping is available.
Candlewood Suites West Springfield by IHG offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. 42-inch LED televisions come with premium cable channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.


An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Fan
  • Blackout drapes/curtains
  • Free local calls
  • Soundproofing
  • Connecting rooms available
  • Desk
  • Phone
  • Iron/ironing board
Breakfast
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Freezer
  • Kitchen
  • Coffee/tea maker
  • Stovetop
  • Cookware/dishes/utensils
  • Paper towels
  • Ice maker
  • Dishwasher
  • Refrigerator
  • Microwave
Parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
Accessibility
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Elevator
Activities
  • Theme parks
  • 24-hour fitness center
  • Indoor pool
  • Hot tub
Entertainment
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels
  • 42-inch LED TV
General
  • Computer station
  • 24-hour business center
Guest Services
  • Multilingual staff
  • Tour/ticket assistance
  • Dry cleaning service
  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Kitchen
  • Soundproofed rooms
  • Snack bar/deli
  • DVD player
  • Refrigerator
  • Indoor pool
  • Grocery/convenience store
  • Microwave
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor furniture
  • BBQ grill(s)
  • Picnic area

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome.
Payment Policy
Pet fee: usd 25 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 25 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs only 2 total (up to 60 lbs per pet) restrictions apply; for more information contact the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0000503250 this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a fire extinguisher this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Serafim
Sep 7, 2026 11:58:00 PM
Review Score:   6
Summary: Bedding clothes and towels had odor.
See All Reviews

Room Arrangement

Room Info Facilities
Studio Suite, 2 Double Beds
Room Size: m2
2 Double Beds
Studio Suite, 2 Double Beds

General

Shower/tub combination, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)
Room Size: m2
1 Queen Bed
Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

General

Shower only, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Roll-in shower, Portable bathtub seat, Bathroom grab bars, Raised toilet seat, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Height-adjusted amenities, Telephone accessibility kit, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Studio Suite
Room Size: m2
1 Double Bed
1 Queen Bed
Studio Suite

General

Room and bed type depend on availability check-in, Shower/tub combination, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom
Room Size: m2
1 Queen Bed
Suite, 1 Bedroom

General

Shower/tub combination, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 Queen Bed
Room Size: m2
1 Queen Bed
Studio Suite, 1 Queen Bed

General

Shower/tub combination, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)
Room Size: m2
1 Queen Bed
Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

General

Shower only, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Roll-in shower, Accessible bathtub, Bathroom grab bars, Raised toilet seat, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Height-adjusted amenities, Telephone accessibility kit, Pets not allowed, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this West Springfield hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the West Springfield hotel starts from $141 per night with includes Business Services, Bedding/Linens, Guest Services, Barbecue/Outdoor Cooking, TV, Accessibility, Wellness Facilities, Child Friendly, Laundry, Designated Smoking Area, Wheelchair Accessible, Restaurant, Toiletries, Entertainment, Hot Tub, Internet, Air Conditioner, Parking, Pool, Balcony/Terrace, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.